NHIS threatens to disaccredit UNIMED Teaching Hospital over Poor Service Delivery
By Our Reporter
The National Insurance Health Scheme, NHIS has threatened to disaccredit the University of Medical Science Teaching Hospital,UNIMED from its service over what it described as failure to render quality services to the enrollees of the scheme.
The new state coordinator of NHIS in Ondo state,Dr Adebiyi Adebisi stated this while addressing some enrollees in Akure on Tuesday.
Dr Adebisi who expressed displeasure over the quality of service rendered to enrollees of NHIS who chose the state owned Teaching Hospital said several warning has been sent to the management of the hospital without noticeable changes.
Enrollees of National Health Insurance Scheme(NHIS) had last year shut down the clinic of the scheme at the UNIMED Teaching Hospital Akure, prostesting poor service delivery by the management of the hospital.
The angry protesters also paralysed activities at the clinic as staff of the clinic were chased out.
The protesters who were led by a Director, federal scholarship board , Mr Michael Ogunwale lamented that for almost one year ,the NHIS clinic at the UNIMED hospital had been maltreating all its enrollees .
Similarly, the ongoing doctors strike in the state had paralyzed activities at the hospital,making it more difficult for NHIS enrollees to get health care from the clinic.
Reacting, Dr Adebisi said “Our aim is to do things in the right direction and right way. That is why we are doing internal restructuring on our own part and things are changing gradually.
By next months ,some new staff will be redeployed to the state, especially medical professionals because that is one of the problems we had in the scheme from inception.
This is a way of improving on the services of all the health care providers in the state. We are also trying to change to electronic operations as a scheme and we have started the process and by the end of the year, NHIS will be fully ICT driven so that when you send us an information, we will respond in real time.
Also ,one of the things we are trying to correct is the complaints by our enrollees about the quality of drugs they get in hospitals.
Though there are some things beyond our control, NHIS has its own mandate and our mandate is to provide health insurance for Nigerians. We are not saddled with the responsibility of ensuring the quality of drugs that are coming to the market. There are agencies responsible for that.
But the only thing we are trying to do is to find a way of can we on our own manufacture our own drugs ? As in, working with pharmaceutical companies to produce drugs specifically for NHIS. We will also make sure that those of our drugs will be sent to the hospitals and be rest assured that drugs taken to our hospitals are of good quality.
We are working on that and hopefully by January next year, that programme will kick off. By January,our drugs with NHIS logo at the conner of the drugs will be out.
Other focus is to make sure that every stakeholder is held accountable for whatever they do. In the middle of February,five HMO were delisted because they were not up to task as regard the discharge of their responsibility.
Hopefully, we will do another accreditation of other HMOs again and anyone we feel that is not up to standard, we will also delist them.
Even the providers, hopefully by August, we are going to do general reaccreditation of all the hospitals in the state to be sure that what they are dishing out to enrollees is of standard and anyone that is found wanting will be sent packing,.no matter what level of care they offer.
One of the hospitals we are worried about is the University Of Medical Science in Akure here. They have been offering care below standard and even as big as they are ,we may disaccredit them from rendering services under the programme if they don’t take a good turn. They promised to change and we have not seen any change yet. So if we don’t see any change by middle of next months, we will disaccredit them.”